Remote Monitoring via Remote Installation Assistance
You want to monitor your device remotely, we want to help you install the monitoring software remotely. Before you can begin getting detailed reports on what is going on with your devices, the proper software has to be installed. First you have to find a software that gives you features you want; then, you have to ensure that your device is compatible with the software; next, you have to determine how to give the software the access it needs to your device so that it can install properly - this will include knowing or resetting the passcode if one has been configured on the device. While this might seem like a daunting task, we can help make it easy.
What We Do
We provide installation guidance and assistance.
What this means is that the monitoring software does not come from us. We work with a specific 3rd party software, which our technicians are extensively trained to support. You will need to purchase this software directly from the vendor.
You will need access to a computer and the device you want to monitor. You will schedule an appointment with our technicians, and during a one-on-one phone / remote access session, the technician will walk you through the steps necessary to install and configure the monitoring software.
How the Monitoring Works
Once the software is installed and configured, the device should be used as normal. The software is not detectable, and will run silently in the background. You will receive regular emails that provide you with a report on the device’s use. Through this report you will be able to see everything that was done on the device.
You will also be able to set up alerts that allow the software to notify you when certain actions take place (example: call to or from a certain number, a certain application being used, etc). This will allow you to see what is happening both in real time and in an in-depth reporting format.
Keep in mind that the law states that you cannot install monitoring software on a device you do not own without the owner’s approval. We offer services across the country, so be sure that you check your local laws before purchasing monitoring software installation. We cannot and will not give legal advice. If you are in doubt, it is always best to consult a lawyer.